Frequently Asked Questions: Sunsynk Solar & Battery Storage
Who is Sunsynk, and are they a reliable brand?
Sunsynk is an internationally recognised brand specialising in advanced solar energy and battery storage technology. With over 20 years of industry experience, they have built a reputation for manufacturing highly efficient, durable, and innovative renewable energy equipment. Whether for a small residential home or a large commercial facility, Sunsynk products deliver robust performance and advanced energy management. SolarVoxGreen is proud to be an authorised retailer of Sunsynk products in the UK.
What makes Sunsynk hybrid inverters so popular in the UK?
Sunsynk’s hybrid inverters—such as the Ecco and Max ranges—are incredibly versatile. Instead of needing separate equipment for your solar panels and your battery storage, a Sunsynk hybrid inverter handles everything in one highly efficient unit. They are uniquely designed for system flexibility, allowing you to seamlessly manage power flowing between your solar panels, your battery bank, your home appliances, and the National Grid. Furthermore, they feature an intuitive, user-friendly monitoring platform so you can track your energy savings in real-time from your smartphone.
Can I use Sunsynk products for off-grid power or during a power cut?
Yes. One of the standout features of Sunsynk hybrid inverters is their exceptional off-grid and backup capabilities. Depending on how your certified electrician configures your system, a Sunsynk inverter can safely island your home from the grid during a power cut. It will automatically switch to pulling power from your connected battery storage and solar panels to keep your essential circuits running.
Does Sunsynk make their own battery storage systems?
Yes, Sunsynk provides a complete ecosystem of energy storage solutions designed to integrate flawlessly with their inverters. We stock a variety of Sunsynk storage options, including:
- Standard Low-Voltage Batteries: Ideal for typical single-phase home setups.
- High-Voltage (HV) Batteries & Cabinets: Designed for larger residential or commercial three-phase properties. For example, we supply fully loaded Sunsynk 5-Way Battery Cabinets with integrated Battery Management Systems (BMS) for heavy-duty energy storage.
What is the Sunsynk Contour range?
If you are looking for portable off-grid power, the Sunsynk Contour range (including the Contour 1000 and 2000 Portable Power Stations) is the perfect solution. These are plug-and-play mobile power banks that you can charge via a wall socket or portable solar panels. They are excellent for camping, campervans, outdoor workstations, or as an emergency backup power source for essential plug-in appliances at home.
Are Sunsynk systems compliant with UK regulations?
Absolutely. All Sunsynk inverters and energy storage systems comply with the strict electrical and safety standards required in the United Kingdom. Depending on the size of the inverter you choose (e.g., from the 3.6kW Ecco up to the 50.0kW Three-Phase commercial model), your installer will simply need to apply for the standard G98 or G99 grid connection permissions from your local Distribution Network Operator (DNO).
